This Way to the Best Care

Let top-notch service experts, medical professionals, and care coordinators show you how they truly care.

Steps and Forms

Outpatient

Here’s how you can avail of your membership benefits and get hold of the forms you’ll be needing.

Step 1

Go to the POS terminal in an accredited hospital or clinic.

In a hospital, the terminal is located at the Intellicare Coordinator’s clinic, at the Industrial office, or at the HMO office.

In a clinic, the terminal is located at the reception area or at the nurse station.

Step 2

Present your Intellicare card to the attending medical staff and have it swiped to validate membership eligibility.

 

Step 3

If APPROVED, the Out-Patient (OP) Letter of Eligibility (LOE) will be printed.

Sign the LOE.

If DECLINED, attending medical staff will call Intellicare’s Customer Service for assistance.

Step 4

Present the Out-Patient Letter of Eligibility to the Intellicare Coordinator to secure an Intellicare Referral Control Sheet (RCS) 1 for consultation or RCS 2 for laboratory or diagnostic procedures.

Step 5

Avail of the consultation or procedure.

Sign the Referral Control Sheet (RCS).

Step 6

File Philhealth for Philhealth-required procedures.

Customer Service Hotlines

(02) 8789-4000 | (02) 7902-3400

We have over 43,500 affiliated doctors and specialists in our nationwide network. Find the one that’s best for you.

Asalus Corporation (“Intellicare”) uses a third-party service provider to analyze non-identifiable web traffic data for us. This service uses cookies. Data generated is not shared with any other party. For more info, see our Privacy Policy.