This Way to the Best Care
Let top-notch service experts, medical professionals, and care coordinators show you how they truly care.
Steps and Forms
In-patient
Here’s how you can avail of your membership benefits and get hold of the forms you’ll be needing.
Step 1
Secure an admitting order from an Intellicare-accredited doctor.
Step 2
Proceed to the adminitting section and have your Intellicare card swiped for validation of membership eligibility.
If APPROVED, the In-Patient Letter of Eligibility (LOE) will be printed.
Sign the LOE.
If DECLINED, attending medical staff will call Intellicare’s Customer Service for assistance.
Step 3
Present the admitting order and LOE to the Intellicare Coordinator.
For emergency cases, confinements will be directly facilitated by the Emergency Room (ER) staff.
Step 4
Occupy allowed room.
Please double-check your room category/plan limit to avoid paying incremental charges.
Step 5
Inform Intellicare’s Customer Service regarding admission within 24 hours.
Step 7
Intellicare’s Patient Relations Officer (PRO) will issue an Intellicare Referral Control Sheet (RCS) 3 for in-patient.
Sign the RCS.
Settle any incremental and miscellaneous charges upon discharge. Please validate if items charged are correct.
Customer Service Hotlines
(02) 8789-4000 | (02) 7902-3400
We have over 43,500 affiliated doctors and specialists in our nationwide network. Find the one that’s best for you.
